CRM Implementation (Salesforce.com & SugarCRM)

Your organization has chosen to implement a CRM solution.

Now what? In order to recognize a full return on your company’s investment, your CRM must be implemented properly. Riptide can help.


Riptide provides CRM implementation services to guide your organization through the complex process of releasing a CRM solution to your user base. Riptide’s consultants are experts in implementation, configuration, customization, integration, training and administration.


Riptide utilizes a proven process to ensure a successful CRM implementation. The process begins with a thorough business analysis. The documents created during the business analysis will serve as the guide for the configuration, customization, integration and deployment of the CRM for your organization.


Riptide will lead your organization through the entire process and can continue to administer and support your system once it is deployed.


A key advantage of utilizing Riptide’s consulting services for your implementation is Riptide offers expertise that spans far beyond CRM. Riptide is a leading provider of enterprise class solutions and services.


Riptide understands the complexity of large scale system integration and can offer services other implementers cannot.